We are always happy to answer any questions you may have.
FAQs
What hours are we open?
Monday 11-6
Tuesday 9-6
Wednesday 8-11
Friday 10-2, or 10-6 (alternate weeks)
Do you have car parking?
We cannot guarantee there will be parks available right outside the clinic at all times. There are 2 spaces directly at the front of the building, one of these is accessibility parking.
Please DO NOT park in the driveway.
Please allow extra time to find a car park prior to your appointment,
the surrounding streets have free on-street parking available (30 minutes, 1 hour and 2 hour parks). We cannot guarantee there will be parks available right outside the clinic at all times (Yes, that is repeated ;) ).
Do you see adults or just children?
I am happy to see people of all ages and stages in life.
Should I bring a support person?
I am happy to have a family member or friend come to an appointment. They often ask lots of good questions!
We offer assisted appointments for families at Hawthorndene on Tuesdays 9-4 and Fridays 10-4. This gives parents and carers a chance to be adjusted while we help with their baby or children.
How can I prepare for a session?
Try to arrive a little earlier so you aren’t feeling stressed.
Have a short walk or sit and relax for a few minutes.
Go to the toilet! Or change bub’s nappy…
Can I use my Private Health?
Yes! We email receipts for you to claim with your private health fund.
Whose name do I book my appointment under?
Please make the booking for the person needing the appointment (not the parents name).
Do you accept cash and card?
Yes, we accept eftpos and cash. Direct debit by request.
How often do I need to be adjusted? How many appointments do I need?
This depends on the individual, their current health needs, and their health goal. I am here to work with you, recommending care that works in with your lifestyle, towards your optimal health goals.
Is there a cancellation fee?
If you need to make a change, there is no pressure – just reschedule! We don’t charge for cancelled appointments. Be fair, reschedule as early as possible so someone else can use the appointment.
Do you have a recommendation for an infant care schedule?
1 month: check in for feeding/latching support + torticollis/head position preference + colic/digestion + reflux/spit up + tummy time
2 month: neck curve development + strengthening
4 month: upper body strength + mobility + control, continued development of neck curve, sleep regression
6 month: upper body + shoulder strengthening, hip mobility to support rolling + crawling
9 month: checking for muscle tone, crawling, start of low back curve formation
12 month: continued development of low back curve
15 month: pelvic, hip + feet alignment, low back curve development